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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debora Carrieri

March 26, 2025

5  out of  5
rating by Debora Carrieri
"We were able to arrange my homeowners insurance all over the phone and gathering information using very basic technology. So happy I didn't have to drive in or make any appointments. I was very happy with the quick response and pleasant customer service provided by Alicia and the rest of the team working at the State Farm Insurance Agency. That's why I've been client for well over twenty years. Thank you again."
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William L

March 21, 2025

5  out of  5
rating by William L
"Quick and professional"
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Jaliyah mitchell

March 18, 2025

5  out of  5
rating by Jaliyah mitchell
"The best experience I ever had. Speedy and accurate service. I love the one on one contact and now thru 3rd party service. I feel like I have my own personal agent who is always readily available and prompt return calls or emails. Your in best hands with State Farm."
We responded:
"Thank you so much! I'm glad we could help you with your auto and life insurance, and we're excited to keep up a relationship for years to come! :)"
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David DeLong

February 26, 2025

5  out of  5
rating by David DeLong
"Excellent experience. State Farm was able to provide the perfect homeowner's insurance with coverage and price no other agency could match. Working with Chris was a true pleasure. Well done!"
We responded:
"So glad Chris was able to help! Thank you so much for the review."
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Dan Pierce

February 21, 2025

5  out of  5
rating by Dan Pierce
"Was pleasantly surprised with the quickness of the quote and the ease in switching over from the previous provider. No stones left unturned as far as any questions about the Auto or Home-Owners Policy."
We responded:
"Thank you Dan, glad we could help! "
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Janice Bechtel

February 13, 2025

5  out of  5
rating by Janice Bechtel
"We just received quotes for car insurance and life insurance from Hannah at State Farm. The service we received was excellent. Hannah took time to answer all our questions and provided the additional information we needed. It is so important to feel secure when you are purchasing car and life insurance. We appreciate the support and service we received."
We responded:
"So glad Hanna was able to help and that you had a great experience! "
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Cathy Hurst

February 4, 2025

5  out of  5
rating by Cathy Hurst
"My former State Farm agent recently retired. Alicia Alexander became my new agent. There have been a good handful of times that I've needed to reach out to my new agent's office with questions and help regarding policy information and understanding information so that I could make informed decisions and adjustments that benefited my household. Christopher Walters has helped me each time I've had questions. He responds very quickly, Gets back to me with information I've needed or asked for in a very timely manner. With all of the questions I've had regarding my policies, his patience is unmatched! I couldn't be happier with my new agent's office; they have been wonderful! Thank you so much!"
We responded:
"We're so glad you're happy and that you enjoyed working with Chris. Thanks Cathy!"
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Liz Schmick

January 31, 2025

5  out of  5
rating by Liz Schmick
"It was as painless as dealing with insurances could possibly be. Chris was easy and pleasant to work with."
We responded:
"Thank you Liz!"
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Courtney Phippen

January 15, 2025

5  out of  5
rating by Courtney Phippen
"I am so grateful that misa was so helpful 😁 I got very frustrating news the other day that I had to find new insurance by March and I am so thankful that not only will I be saving close to $200 a month but I was able to get everything done in way less time than told and I got everything taken care of"
We responded:
"I'm so glad we could help with all you insurance needs, Courtney! Thanks for the review."
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Yanira Velazquez

January 9, 2025

5  out of  5
rating by Yanira Velazquez
"Muy amables te explican todo un seguro no tan costoso y atienden muy bien y te informan de todo gracias"
We responded:
"Gracias, Yanira! "
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Erik Sell

December 20, 2024

5  out of  5
rating by Erik Sell
"The crew at this office continues to go above and beyond! Most recently it was Misael who stepped up to help us resolve an issue that was the source of some stress. THANK YOU!"
We responded:
"Can't tell you how much we appreciate you and your family, and are so glad Chris has helped you with all your insurance needs. Thank you for the review! "
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Aurora Velez

November 21, 2024

5  out of  5
rating by Aurora Velez
"Excelente servicio. Misael contestó todas mis preguntas referente a los servicios que necesitaba. Todo muy profesional y muy amable. Explicó todo de manera fácil de entender y respondió todas mis preguntas. Los recomiendo 100%."
We responded:
"Gracias Aurora!"
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Douglas Winne

November 20, 2024

5  out of  5
rating by Douglas Winne
"Misael was a great help to me and made sure all my concerns had been addressed before I left the office. Greatly appreciated."
We responded:
"So glad to hear it- as always, thank you for being with our office!"
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Humberto Zeitler

November 13, 2024

5  out of  5
rating by Humberto Zeitler
"We had a very good experience doing business with the team of Alicia Alexander - State Farm in Lancaster PA. The details of our insurance policy was promptly and efficiently handled by our assigned agents Misael and Chris. They took care of gathering all the information needed to generate a quote and quickly after that we had a signed contract. Then the particulars of the policy was forwarded to the interested party and everything worked out. Very good team!!!"
We responded:
"We are so glad we could assist with your auto and renter's insurance! "
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Diana & Doug Wiker (Diana and Doug Wiker)

November 8, 2024

5  out of  5
rating by Diana & Doug Wiker (Diana and Doug Wiker)
"Misael was able to quickly go over our coverage and suggest a few changes that improved our coverage"
We responded:
"We are so glad we could help customize your insurance. Thanks for the review! "
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Carlos Olivares

October 23, 2024

5  out of  5
rating by Carlos Olivares
"Misael fue muy servicial y me ayudó exactamente con lo que necesitaba y fue muy cooperativo y se aseguró de que me cuidaran con nada más que lo mejor. Definitivamente espero que más gente como él me ayude."
We responded:
"Gracias, Carlos!"
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Isaias Oviedo

October 23, 2024

5  out of  5
rating by Isaias Oviedo
"Misael fue muy servicial y respetuoso cuando tuve preguntas sobre mi seguro. También fue muy paciente y conocía todas las respuestas a mis preguntas. Sé que si alguna vez necesito ayuda con mi seguro, ¡Misael es mi persona!"
We responded:
"Gracias Isaias!"
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Katie Kollhoff

October 17, 2024

5  out of  5
rating by Katie Kollhoff
"Chris with State Farm was so great! He took the time to thoroughly explain both my home and auto quote. He made sure I understood what coverage options were available and what coverage would work best for me. I never felt pressured and I appreciated his patience when I asked a million questions."
We responded:
"Thank you Katie! We're glad we were able to help you through all the questions and appreciate the review! "
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Ramon Padilla

October 17, 2024

5  out of  5
rating by Ramon Padilla
"Great service love it."
We responded:
"Thank you Ramon! "
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Ramon Padilla

October 17, 2024

5  out of  5
rating by Ramon Padilla
"Great service love it."
We responded:
"Thank you Ramon! "
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Ryan Brubaker

October 17, 2024

5  out of  5
rating by Ryan Brubaker
"Chris Walters is friendly, knowledgeable, and quick to respond."
We responded:
"Thanks Ryan! We're glad Chris has been able to help you."
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Alan Martin

October 16, 2024

5  out of  5
rating by Alan Martin
"Excellent customer service! Highly recommend"
We responded:
"Thank you Alan! We're glad we're able to help you with your insurance."
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Michael Laverty

October 16, 2024

5  out of  5
rating by Michael Laverty
"Was provided Alicia's information from a friend and realtor who recommended her. Was a great and easy process to procure competitive quotes, compare apples to apples and get a better overall insurance solution for my family and homes needs. Alicia made the tweaks needed and took time to speak with me and help make sure I understood the products ahead of making my decision to switch."
We responded:
"Glad we could help with your insurance needs, Michael, and were happy to make sure all your needs were covered. Thanks for the review! "
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Thaddeus Lee

October 12, 2024

5  out of  5
rating by Thaddeus Lee
"Misael and the Statefarm team have not only been thoughtful and kind over the years, but they are tremendously helpful and always make everything super easy for me! They provide a great experience each and every time!"
We responded:
"Thanks Thaddeus! We appreciate your business and the review. "
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Yarisbel Perez-Serrano

October 11, 2024

5  out of  5
rating by Yarisbel Perez-Serrano
"Very helpful!!. Great services"
We responded:
"Thank you Yarisbel! "