State Farm® Insurance Agent Alicia Alexander

"This review is overdue. I started working with agent Chris Walters a year ago, prior to relocating to Lancaster Co. He truly goes above and beyond. He is knowledgeable and professional. He helped me get everything together to help make our new home purchase and insurance seamless, Once here we continued to work with him for Auto and Life. Prices are very fair. he takes the time to explain all options, We have already recommended him to friends and family. Alicia is a true professional and it shows in how the office is run, I have also been helped by Misael. Turnaround time is often one day! And get this - a person actually answers the phone!"

"Chris was amazing! He helped me get the cheapest insurance but also was easy on me when I had to call back, definitely a kind person!"

"Chris was great to work with and saved me a decent amount switching from my old company. He made the switch pretty much painless."

"Ask for Misael Ramos! He makes the process simple, giving the best experience. Amazing & reliable at all times. 10/10!"

"Very disappointed. I had to open a claim about a month ago and not only wasn't contacted the first 48h as they stated, they also ignored my messages and didn't do anything about my claim. The other driver's insurance took care of the issue waaaay better than mine, they contacted me in 5 minutes after reporting the issue so I'm done with State Farm and will take my business to Allstate. Years of being a responsible customer for nothing."

"Easy, affordable, and great service provided!"

"Got me in and out! Great service!"

"The folks at this office are great. I don't deal in insurance, so I don't know what's what. Here, they are patient and courteous and will help you along with whatever questions you may have. They are very good at notifying you of any changes that may be occurring with your policies. If you need a change from whatever headache you are dealing with, give this office a call. You will be pleased with your experience."

"Misa was fantastic to work with! I was in a pinch to get renters insurance and we got it squared away in less than an hour. No stressing and he answered all my questions fast. I can't say enough good things about this place! If you need insurance, please check them out! Its very affordable, too."

"I came to Alicia with a simple question about an existing claim and she showed up with answers, advice, and $30 in discounts that I didn't know I was eligible for. Not enough stars, I now trust her with my life (insurance). Definitely recommended!!"

"Alicia Alexander and her staff have always helped me to make the correct insurance decisions. I have been with this agency for many years. The staff is courteous and professional. The premiums are always competitively priced when comparing policies with other insurance companies. Thanks Chris for your recent handling of my policy changes!"

"I have been working with Alicia Alexander's State Farm Insurance agency as power of attorney for my elderly aunt. They have been extremely helpful and I appreciate the personal service they've provided to me on her behalf"

"I purchased a new vehicle and needed a quote/policy and changes to my current policy. Misael was incredibly helpful and fast to get me a great rate that works with my budget! Extremely helpful and cannot thank this team enough!"

"Hanna was very efficient. Signed up for renters insurance in minutes."

"Moved to Lancaster and Alicia helped me get new homeowners and car insurance! Such a good deal that she ended up helping my parents switch from liberty mutual to State Farm saving them a ton! Definitely recommend!"

"Alicia and her team are simply the best! They are super helpful with any questions I have and always provide speedy responses to my requests. Thank you guys!! Hi George!"

"Love love love, working with Alicia and her amazing crew! They are always willing and able to help at almost any time."

"Very knowledgeable and friendly"

"A pleasure to work with!"

"Wow. From beginning to end. From the understanding and explaining every detail to me. Chris, You are greatly appreciated. Thank you sooo much. Great savings. I still can’t wrap my head around the savings. And thank you Misa for the help with finalizing my new policy."

"They made changing my coverage from another state a breeze, and they helped me get the lowest rate with the best coverage possible. I am very grateful!"

"Alicia and her team have been the best. When I moved from TN to PA/MD and I didn't think I could find agents better than my home town team. But I have! The communication, response time and curiosity to ensure I'm making the best decisions and getting the best coverage have been second to none."

"Excellent service always! I’ve been with this agent for at least 25 years and have no reason nor interest to look elsewhere for my needs. Alicia and her team are the best!"

"Chris has been very helpful"

"Excellent follow up and customer service AND substantial savings!"