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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara Entwistle - CDPHE

Tara Entwistle - CDPHE

April 16, 2024

5  out of  5 rating by Tara Entwistle - CDPHE
"I worked with Chris to setup my very first home-owner's insurance policy in a new state. He was thorough and clear in his explanations of the different components of coverage, patient with my questions, and responsive to the adjustments I requested. I left my interactions with him feeling informed and equipped to make decisions and confident about the home-owners insurance coverage I selected. He was respectful of my need for time to make decisions as I navigated a cross-country move with my family, yet nudged me when I needed nudges to be sure I had a plan in place for the closing on our house. I highly recommend working with Chris! Thanks!"
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Jpierre Espiet

April 11, 2024

5  out of  5 rating by Jpierre Espiet
"I recently switched to State Farm after having the same provider for 20 years. I was working in the neighborhood and decided to stop in the office just to get a quote. Agent Misael immediately took me in and was extremely helpful. I’m impressed with how quickly he was able to provide with a quote and lower my monthly payments tremendously. He followed up even after hours to make sure I had everything I needed. I’m very pleased with my new coverage, thanks again State Farm and your team!"
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maria quintana

March 27, 2024

5  out of  5 rating by maria quintana
"Christopher Walters absolutely awesome. He walked me through the whole process and was very knowledgeable. He answer all my questions and was very pleasant to deal with. Definitely recommend them for your auto insurance."
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Thomas Sengeh

March 19, 2024

1  out of  5 rating by Thomas Sengeh
"I am utterly disappointed with the service provided by this insurance agent. Not only were they unhelpful, but they also failed to address my concerns or answer my questions adequately. It's evident that their primary focus is on securing business rather than genuinely assisting customers. Save yourself the frustration and look elsewhere for insurance needs."
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Jasmin Deliz

March 5, 2024

5  out of  5 rating by Jasmin Deliz
"They save me a ton on my auto insurance and on renters"
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Gina Melasecca

February 24, 2024

5  out of  5 rating by Gina Melasecca
"she do the insurance"
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Janine James

February 23, 2024

5  out of  5 rating by Janine James
"Alicia and her team are fantastic. Whenever I have questions, I don’t feel stupid for asking them. Alicia provides answers and helps you make choices about coverage that work for your lifestyle. She also has the cutest dog ever."
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Matt Henly

February 23, 2024

5  out of  5 rating by Matt Henly
"Alicia and her team are awesome! They've helped my wife and I with home, business and auto policies. The rates when we switched were great and the service is even better! Thank you guys!"
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Emily McCoy

February 23, 2024

5  out of  5 rating by Emily McCoy
"It’s insane how talented Alicia is, not to mention how adorable of a helper she has (George). She goes ABOVE & BEYOND for every single one of her clients. Especially, ones like me who have a million and one questions about everything. RUN don’t walk to her office now!!!"
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Keisha Finnie

February 23, 2024

5  out of  5 rating by Keisha Finnie
"Alicia is an amazing woman and agent, she is very personable and tailors that to each of her clients. It surely sets her apart from the rest! 😊"
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Luis Quiroz

February 23, 2024

5  out of  5 rating by Luis Quiroz
"From the moment I walked into Alicia Alexander’s AllState office, I knew I was in good hands. The atmosphere was welcoming, and the staff immediately greeted me with warm smiles. It’s not just their professionalism that stands out but their genuine care for clients. I was particularly impressed by how smoothly everything went. Their team is knowledgeable, efficient, and went above and beyond to ensure all my questions were answered. They made the often complex process of choosing the right insurance coverage simple and stress-free. A standout feature for me was the availability of Spanish-speaking staff. As a Spanish speaker, it’s always a plus to communicate in my first language, making the whole experience even more personal and reassuring. It’s clear that Allstate values inclusivity and strives to accommodate the needs of diverse communities. The customer service here is unparalleled. They took the time to understand my needs, offered personalized advice, and provided solutions that best fit my situation. It’s refreshing to see a team so dedicated to their clients’ satisfaction. I wholeheartedly recommend this Allstate agency to anyone looking for insurance"
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February 23, 2024

5  out of  5 rating by Amanda
"Alicia and her whole team are fantastic. Alicia is the sweetest and so knowledgeable. She is your go to for it all!!"
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Kayla Danielle

February 22, 2024

5  out of  5 rating by Kayla Danielle
"Alicia and her team will go above and beyond to set you and your family up for success as well as peace of mind. They are clearly dedicated to Lancaster and its community!"
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Allison Reilly

February 22, 2024

5  out of  5 rating by Allison Reilly
"I enjoy having State Farm, but Alicia and her team really make insurance FUN, easy, and understandable on all fronts. She’s given me valuable advice and excellent customer service. The office is gorgeous, and you can see how much Alicia cares about her team, practice, and local small business. Honestly it’s a no brainer… and George (the golden retriever) is the icing on the cake!"
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Diana Quindlen

February 22, 2024

5  out of  5 rating by Diana Quindlen
"Alicia and her team are wonderful! We switched our insurance to state farm and she made the process so easy. I can't believe the difference in price we are now paying. I highly recommend her! Also, her dog hangs with her at the office and is really cute, just saying."
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jocelyn diaz

February 22, 2024

5  out of  5 rating by jocelyn diaz
"Best boss EVER!! Obviously I'm talking about George!! His mom is pretty cool, too!"
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Mary Kate Watson

February 22, 2024

5  out of  5 rating by Mary Kate Watson
"Alicia and her team are super friendly and efficient! They helped me navigate what coverage was best for my small business and made the process extremely easy. Highly recommend this team to anyone for business or personal insurance! Plus George >>>"
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Matthew Rondinella

February 22, 2024

5  out of  5 rating by Matthew Rondinella
"Alicia and her team are super friendly and very capable of taking care of your needs."
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Shana Atkins

February 22, 2024

5  out of  5 rating by Shana Atkins
"Best in the business!"
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Megan Harrell

February 22, 2024

5  out of  5 rating by Megan Harrell
"Alicia and her team are amazing! So supportive, knowledgeable, and able to provide thorough guidance about insurance ins and outs that are way over my head. Highly recommend."
Profile photo of Olivia Blakesley (Liv)

Olivia Blakesley (Liv)

February 22, 2024

5  out of  5 rating by Olivia Blakesley (Liv)
"Have you seen the dog?"
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First One

February 22, 2024

1  out of  5 rating by First One
"Terrible customer service, they don't honor discounts, they make decisions and changes without your authorization, but when you ask them to change something you need they ignore you and it takes for ever. Very intrusive people."
Profile photo of Nicole Kaminski

Nicole Kaminski

November 3, 2023

5  out of  5 rating by Nicole Kaminski
"Made a switch from another insurance company because of increasing costs. Misael and Chris made the transition as easy as possible, and explained everything in detail. Very pleased!"
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Wu Shi

October 31, 2023

5  out of  5 rating by Wu Shi
"Chris is great. Help me saved a lot of money on car insurance. 5 stars all the way"
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Tam Nguyen

October 3, 2023

5  out of  5 rating by Tam Nguyen
"I was not a member of State Farm before getting renters insurance through them yesterday. I first texted Misael Ramos after getting his number from my roommate, and he responded very quickly and was very pleasant to work with. Throughout the whole exchange of information and getting my renters insurance set up, he was very pleasant to work with and was quick to respond. Left me very happy the rest of the day."