State Farm® Insurance Agent Alicia Alexander

"Great car insurance and valuable sales prices are available for families,cars,and homes. Incredible excellent teamwork. Great customer care services. They have quotes with a sales prices of cheaper and expensive rates.They are friendly and generous nice.They have handicap parking space.They are cleaned and organized well.They have great communication skills for all consumers that interesting car insurance coverage, moblie bike insurance and other insurances coverage."

"If you absolutely have to use this agency DO NOT deal with MISAEL RAMOS.. We had an issue where payments did not process so we had to reinstate our policy, we made the payment, he told us that once the payment would go through we would be reinstated.. we assumed we were good, Had we not been at a car dealership buying a car and told that we didn’t have insurance we would have not known.. we immediately called him.. he was already out of the office.. he did not follow up to see if payment went through nor did he let us know that the reinstatement was not yet complete.. he left us the whole Thanksgiving weekend without insurance.. When we asked for explanation he not once apologized for not following up on what i consider to be his job, As an agent I would have never left my office without letting my clients know hey its not been processed yet.. We have been with State Farm for over 20 years.. We would have appreciated accountability, an apology, his attitude was inappropriate..We reached out to SANG LEE another State Farm office, who agreed that it wasn’t handled correctly. He went out of his way on a holiday weekend, left the comfort of his home went back to his office and got us the policy reinstated that same night!! I praise his work ethic.. he said “ it didn’t sit right with him”.. Here we see the difference Misael went home with not even a thought."

"Called about homeowners insurance and spoke to Chris. He was extremely helpful and helped fine tune my quote to only necessary items. As a first-time homebuyer, I was very appreciative of his insight and guidance. He helped me save a lot of money too (I compared to another quote I received). Highly recommend the services provided here."

"Misael was on top of it from the jump! He reviewed my current insurance and provided suggestions that will now be saving me substantial money in the future. He was genuinely interested in getting me the best outcome. Even with all my (sometimes excessive) questions, he was kind and patient with me throughout the entire process. Highly recommend for anybody that is looking to rethink their insurance or are just looking for somewhere to start."

"I had multiple online insurance companies for different products and needed help. I called this State Farm branch and agent Chris Walters went right to work in getting me policies that I needed. He spent a day not only working on saving me money over what I was paying others, but he also was able to attach extra insurance in other areas to really bring a lot together for me. Highly recommended!"

"Been looking for a better rate on car insurance and didn't know where to turn. After speaking with Misael, I feel comfortable putting my trust into this agency. He was incredibly professional and listened to me every step of the way! Highly recommend contacting him for any insurance needs"

"I have recently been exploring alternative car insurance options and decided to give this office a call. I spoke to Misael and he exhibited extremely kind and professional behavior. He was very patient with my questions and was extremely knowledgable. It was the best customer service I have ever had!"

"I'm so happy with the team here and especially my agent Misa Ramos. He's been clear, concise and knowledgeable throughout my time with him. He's done a great job at providing me different insurance options and developing the best plan to save me money. Definitely recommend him!!"

"Chris and Alicia were patient and knowledgeable in going through the options and details on my policies. They were readily available, both on the phone and in person. People who worked with the previous long-time State Farm agent at this location, Dana Vaughn, will likely be pleased to work with her successors. Nice job renovating the house/office!"

"Highly recommend this office. Alicia is not only knowledgeable, but kind and understanding. I had a lot of questions but she was very patient and able to explain things in a way that made me feel more confident in my decisions. Recommend for anyone looking for a new insurance agent who has your back!"

"This State Farm office is new to Lancaster and I have had nothing but a great experience doing business with them! They are extremely helpful, responsive and genuinely care about meeting the needs of my family and I when it comes to coverage. I am so happy with the employees at this location - thanks guys!"