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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana & Doug Wiker (Diana and Doug Wiker)

Diana & Doug Wiker (Diana and Doug Wiker)

November 8, 2024

5  out of  5
rating by Diana & Doug Wiker (Diana and Doug Wiker)
"Misael was able to quickly go over our coverage and suggest a few changes that improved our coverage"
We responded:
"We are so glad we could help customize your insurance. Thanks for the review! "
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Carlos Olivares

October 23, 2024

5  out of  5
rating by Carlos Olivares
"Misael fue muy servicial y me ayudó exactamente con lo que necesitaba y fue muy cooperativo y se aseguró de que me cuidaran con nada más que lo mejor. Definitivamente espero que más gente como él me ayude."
We responded:
"Gracias, Carlos!"
Profile photo of Isaias Oviedo

Isaias Oviedo

October 23, 2024

5  out of  5
rating by Isaias Oviedo
"Misael fue muy servicial y respetuoso cuando tuve preguntas sobre mi seguro. También fue muy paciente y conocía todas las respuestas a mis preguntas. Sé que si alguna vez necesito ayuda con mi seguro, ¡Misael es mi persona!"
We responded:
"Gracias Isaias!"
Profile photo of Katie Kollhoff

Katie Kollhoff

October 17, 2024

5  out of  5
rating by Katie Kollhoff
"Chris with State Farm was so great! He took the time to thoroughly explain both my home and auto quote. He made sure I understood what coverage options were available and what coverage would work best for me. I never felt pressured and I appreciated his patience when I asked a million questions."
We responded:
"Thank you Katie! We're glad we were able to help you through all the questions and appreciate the review! "
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Ramon Padilla

October 17, 2024

5  out of  5
rating by Ramon Padilla
"Great service love it."
We responded:
"Thank you Ramon! "
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Ryan Brubaker

October 17, 2024

5  out of  5
rating by Ryan Brubaker
"Chris Walters is friendly, knowledgeable, and quick to respond."
We responded:
"Thanks Ryan! We're glad Chris has been able to help you."
Profile photo of Alan Martin

Alan Martin

October 16, 2024

5  out of  5
rating by Alan Martin
"Excellent customer service! Highly recommend"
We responded:
"Thank you Alan! We're glad we're able to help you with your insurance."
Profile photo of Michael Laverty

Michael Laverty

October 16, 2024

5  out of  5
rating by Michael Laverty
"Was provided Alicia's information from a friend and realtor who recommended her. Was a great and easy process to procure competitive quotes, compare apples to apples and get a better overall insurance solution for my family and homes needs. Alicia made the tweaks needed and took time to speak with me and help make sure I understood the products ahead of making my decision to switch."
We responded:
"Glad we could help with your insurance needs, Michael, and were happy to make sure all your needs were covered. Thanks for the review! "
Profile photo of Thaddeus Lee

Thaddeus Lee

October 12, 2024

5  out of  5
rating by Thaddeus Lee
"Misael and the Statefarm team have not only been thoughtful and kind over the years, but they are tremendously helpful and always make everything super easy for me! They provide a great experience each and every time!"
We responded:
"Thanks Thaddeus! We appreciate your business and the review. "
Profile photo of Yarisbel Perez-Serrano

Yarisbel Perez-Serrano

October 11, 2024

5  out of  5
rating by Yarisbel Perez-Serrano
"Very helpful!!. Great services"
We responded:
"Thank you Yarisbel! "
Profile photo of Jonathan Solek

Jonathan Solek

October 9, 2024

5  out of  5
rating by Jonathan Solek
"Setting up my insurance was so quick and easy. I genuinely did nothing myself apart from sharing basic info. Ideal!"
We responded:
"Glad we could help! Thanks for the review "
Profile photo of Julia Sell

Julia Sell

October 3, 2024

5  out of  5
rating by Julia Sell
"Nothing but good things to say! Thanks for all you do for your clients!"
We responded:
"Thank you, Julia! We appreciate you and your whole family's business. "
Profile photo of Erik Sell

Erik Sell

October 3, 2024

5  out of  5
rating by Erik Sell
"The crew at this office is fantastic - super knowledgeable, responsive, and friendly! We have dealt with Chris regularly and he is pure awesomeness!! We have had State Farm our entire lives and will stick with them because of the great service we have received from this team."
We responded:
"Can't tell you how much we appreciate you and your family, and are so glad Chris has helped you with all your insurance needs. Thank you for the review! "
Profile photo of Kathleen M

Kathleen M

October 1, 2024

5  out of  5
rating by Kathleen M
"Chris Walters in this office was wonderful to work with on a quote for bundled home and auto insurance. He was thorough in his research and very responsive. Thanks, Chris!"
We responded:
"Thank you so much for your review, Kathleen! We're so glad Chris could help with your insurance needs. "
Profile photo of Cheyenne

Cheyenne

September 30, 2024

5  out of  5
rating by Cheyenne
"Misa was fantastic to work with! I was in a pinch to get renters insurance and we got it squared away in less than an hour. No stressing and he answered all my questions fast. I can't say enough good things about this place! If you need insurance, please check them out! Its very affordable, too."
We responded:
"Thank you for the review, Cheyenne! We're glad we could help you quickly and get your great rates. "
Profile photo of Alex Smith

Alex Smith

September 28, 2024

1  out of  5
rating by Alex Smith
"Awful customer service. I don’t know if they hired someone new but whoever it is is extremely rude and is literally the reason I switched agents. -in response- Nope, no mistake made. I use a different email so I am not reached out to - you were my agent for less than a year. Did not have a good experience. Thanks."
We responded:
"Hi Alex! We didn't have a customer under your name or email, so I'm not sure if we're the office you were thinking of- but hope you enjoy your experiences in the future."
Profile photo of Pearl Heil-Dolmatz

Pearl Heil-Dolmatz

September 23, 2024

5  out of  5
rating by Pearl Heil-Dolmatz
"Spoke with a staff or representative of State Farm. Felt very welcomed and listened to any questions. Reviewed all the details of the auto insurance and options. Discussed renter’s insurance and was an extra. Saved money by bundling the auto and renter’s insurance. The conversation was so easy and helped make simple decisions that applied to my situation. Excellent!!"
We responded:
"We're so glad we could help you save money with your auto and renter's insurance. Thank you so much for your review!"
Profile photo of Lauren Shopp

Lauren Shopp

September 22, 2024

5  out of  5
rating by Lauren Shopp
"Alicia and Chris are wonderful and went waaaay above and beyond for me when I needed an update to my auto policy. Even though it was a Saturday *and* Alicia was on vacation, she and Chris made sure I had what I needed so I could transfer a title for my new car the same day. In addition, Alicia is a huge supporter of small businesses here in the city and frequently mentions them on social media for her followers to check out. And how can you not trust someone who has earned the love and trust of her sweet dog, George?!?"
We responded:
"These are the kind of reviews that make our hearts happy <3 Thanks for being the best customer and supporting us with reviews, too! "
Profile photo of Javier Camuy

Javier Camuy

July 17, 2024

5  out of  5
rating by Javier Camuy
"Thank you Misael and the whole State Farm team thank you for taking care of my insurance needs. Again thanks"
We responded:
"Thank you Javier, for letting us take care of your insurance! "
Profile photo of Yanira Velazquez

Yanira Velazquez

July 17, 2024

5  out of  5
rating by Yanira Velazquez
"Sin muy amables te explican todo detalle a detalle y sobre todo el trato tienen buenos precios"
We responded:
"Gracias, Yanira! "
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Jeff Fisher

June 25, 2024

5  out of  5
rating by Jeff Fisher
"Alicia and her team were incredibly helpful throughout the entire application process. They are friendly, well informed and very helpful. They took the time to explain the different options available and the pros and cons of each. I highly recommend Alicia Alexander State Farm for all of your insurance needs."
Profile photo of Devin Mattis

Devin Mattis

June 24, 2024

5  out of  5
rating by Devin Mattis
"My significant other and I are moving to a new apartment in July so, of course, we need Renters Insurance. I shopped around and did some research and found State Farm was rated at the top for Renters Insurance. I got a quote online and liked what I saw. I got a call from Misael Ramos the very next day (I did the quote the night before). I accidently entered something incorrectly and Misael had it fixed it no time. He answered all my questions directly and walked me through everything until I asked him to submit. Cannot recommend this group enough if you need Renters Insurance. Thanks, Misael."
Profile photo of Ismael Carrasquillo

Ismael Carrasquillo

June 5, 2024

5  out of  5
rating by Ismael Carrasquillo
"Nice Place, has parking. The agent easily explained everything. I was in and out in a short time. Thank You. Update June, 2024 I recently had the pleasure of talking with Alicia Alexander, and I couldn't be more satisfied with the experience. From the moment I reached out, Alicia was incredibly helpful, fast, and professional. She immediately made me feel safe and confident, addressing all my concerns with ease. What stood out the most was her efficiency. Alicia managed to get everything sorted and had me ready to drive within a few minutes on the same day. Her knowledge and dedication are truly commendable, and it's clear she genuinely cares about her clients. If you're looking for an insurance agent who is reliable, swift, and ensures you feel secure, Alicia Alexander is the one to call. I highly recommend her services!"
We responded:
"Glad we were able to help you with your insurance. Thank you! "
Profile photo of Randall Devlin

Randall Devlin

June 5, 2024

5  out of  5
rating by Randall Devlin
"Amazing service and great rates! I should have changed providers sooner"
We responded:
"Glad we could help you, Randall! "
Profile photo of Debora West

Debora West

May 30, 2024

1  out of  5
rating by Debora West
"I have been a State Farm customer for 42 years. Today I was treated poorly by Alicia's representative and I don't feel that my service from State Farm matters to them anymore! My $100 deductible is grandfathered in. I spoke with another agent today. And will be calling State Farm customer service tomorrow."
We responded:
"Hi Debora- as I mentioned when we discussed this on the phone, there is no such thing as a "grandfathered" deductible. We were all trying to assist you with solving the exact problem that you have, but it's clear that there is still some sort of miscommunication. I am happy to review with you again, but transferring to whichever office you prefer might make more sense. Thanks! "