State Farm® Insurance Agent Alicia Alexander

"I was not a member of State Farm before getting renters insurance through them yesterday. I first texted Misael Ramos after getting his number from my roommate, and he responded very quickly and was very pleasant to work with. Throughout the whole exchange of information and getting my renters insurance set up, he was very pleasant to work with and was quick to respond. Left me very happy the rest of the day."

"Grateful for the clarity and support I received from Chris in changing my home owner’s and car insurance. It can be daunting to ensure you’re making the best choice, but he was patient (Good LAWD with me he needed to be), and prompt in his service. Highly recommend!"

"I was very impressed with their customer service skills and how knowledgeable they were in the insurance business. They were extremely professional, courteous, and helpful. Because of their experience and expertise, they were able to customize three policies to meet my insurance requirements. The outstanding service I received, went beyond my expectations. Without question or hesitation, I highly recommend their services for all of your insurance needs."

"I love State Farm! I have been with this company and this exact branch since I was in my early twenties I am now almost 46 years old.. State Farm has an awesome group of staff, rates are great, customer service is unmatched, I would never want to give my business to anyone else."

"Service from Misael was fast, accurate, and friendly. Additionally, State Farm's rate for Automobile and Renter's insurance was less expense by a fair amount than my old policy handlers. Chris, another member of the office, also engaged in pleasant conversation/good customer service while I was there. Highly recommend."

"Great car insurance and valuable sales prices are available for families,cars,and homes. Incredible excellent teamwork. Great customer care services. They have quotes with a sales prices of cheaper and expensive rates.They are friendly and generous nice.They have handicap parking space.They are cleaned and organized well.They have great communication skills for all consumers that interesting car insurance coverage, moblie bike insurance and other insurances coverage."

"If you absolutely have to use this agency DO NOT deal with MISAEL RAMOS.. We had an issue where payments did not process so we had to reinstate our policy, we made the payment, he told us that once the payment would go through we would be reinstated.. we assumed we were good, Had we not been at a car dealership buying a car and told that we didn’t have insurance we would have not known.. we immediately called him.. he was already out of the office.. he did not follow up to see if payment went through nor did he let us know that the reinstatement was not yet complete.. he left us the whole Thanksgiving weekend without insurance.. When we asked for explanation he not once apologized for not following up on what i consider to be his job, As an agent I would have never left my office without letting my clients know hey its not been processed yet.. We have been with State Farm for over 20 years.. We would have appreciated accountability, an apology, his attitude was inappropriate..We reached out to SANG LEE another State Farm office, who agreed that it wasn’t handled correctly. He went out of his way on a holiday weekend, left the comfort of his home went back to his office and got us the policy reinstated that same night!! I praise his work ethic.. he said “ it didn’t sit right with him”.. Here we see the difference Misael went home with not even a thought."

"Called about homeowners insurance and spoke to Chris. He was extremely helpful and helped fine tune my quote to only necessary items. As a first-time homebuyer, I was very appreciative of his insight and guidance. He helped me save a lot of money too (I compared to another quote I received). Highly recommend the services provided here."

"Misael was on top of it from the jump! He reviewed my current insurance and provided suggestions that will now be saving me substantial money in the future. He was genuinely interested in getting me the best outcome. Even with all my (sometimes excessive) questions, he was kind and patient with me throughout the entire process. Highly recommend for anybody that is looking to rethink their insurance or are just looking for somewhere to start."